Got a refund from the CEO actually... for a long time I had held off on doing this cause he seemed genuinely nice and all. But like the more I think about it the more it eats at me... because everytime I play Hitman: Blood Money it slows down when I go on a killing spree and the bodies pile up in a room (which previously it hadn't).
And you could say it was my fault that THEIR kit leaked twice... the second time being after they FIXED IT. Ooooooooor you could say it was their fault for not testing their own product sufficiantly. I keep getting from "certain people" on these forums that it was my fault the kit leaked. I did the research, I checked the liquid they had in the kit, I ran the system for 2 hours playing Hitman with the case open to make sure it didn't leak. It leaked anyway AND there was sufficiant air flow with the case closed (front fan, side fan and the rear fan that came with the kit). So yeah I completely agree with you, when you say it was "user error" I mean I should have had the PC in a the freezer instead of the computer drawer and I really shouldn't have been playing games on it like some people... instead I should have only used it for MS word so that way the processor wouldn't have gotten HOT.
Sorry to say but do you even know what the FreeZone cooling Kit is? It's a prebuilt liquid cooling kit that every single person at the company said would MOST DEFINETELY COOL AN INTEL P4 3.2 GHZ PROCESSOR. So, yeah, Icompletely see how it is "user error"... infact the drunker I get the more that makes sense!!
And thanks for your input ice_73... knowing I'm not alone does actually make me feel a little better about this, also a little more annoyed that they're doing this to a bunch of people.
First, Intel P4 3.2Ghz is an older architecture than an Intel Core 2 Duo. The Core 2 Duo has a higher thermal load, so the fact it supports P4 3.2Ghz doesn't mean it will handle a chip with more cores and thus more heat.
Secondly, you tested the kit, with your computer running for 2 hours? So the kit was fully rigged up and mounted on the CPU? That's user error I am afraid, as any kit (prebuilt or DIY) should be tested by a user completely out of the case away from parts in a big bucket. That's to check for leaks and saves all your parts in the case of a leak.
Also, heat doesn't make a watercooling kit leak. The leak is due to an inproper seal and the water pressure from the pump will force the water through the seal. So it would of leaked without your PC giving it loads of heat.
Where Cool-IT could be at fault is as you say, improper testing. However, all manufacturing processes have flaws, hence why it likely leaked the first time as a bad egg slipped through. However the fact it's leaked twice makes me wonder if a) The repairs were flawed and there was something bigger causing the problem not noticed or b) you made a mistake in installation and possibly kinked a tube too much or caught the tubing on the case causing a seal to fail.
However I must admit, I've never heard anything bad said about their products before and every usage of them before was fine, so you must of just been unlucky.