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Offline Sato  
#1 Posted : Saturday, November 29, 2008 11:24:01 AM(UTC)
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Hello to everyone in hothardware.

I need help with a problem that is showing me my Asus P5Q-E
The error is as follows:

/////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////

Express Gate

Error Code: 8C000002

express gate is not installed on you system or the installation is incomplete. to get internet access within seconds of starting your. computer. please user gate installer to install express gate.

press any key to comtinue

(L51808)


//////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////

This happens after changing of power suppy.


Power Supply Previous RAIDMAX RXS 530SSwatt.














Today I have the Apevia ATX-LCD750W






Offline Super Dave  
#2 Posted : Saturday, November 29, 2008 1:02:36 PM(UTC)
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It is very strange that swapping your power supply would cause an error-message like that, Sato. So do you wish to reinstall Express Gate or what?

Offline Sato  
#3 Posted : Saturday, November 29, 2008 2:46:26 PM(UTC)
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I just want to know, why this error and how to fix it. Error Code: 8C000002
Offline 3vi1  
#4 Posted : Saturday, November 29, 2008 2:48:03 PM(UTC)
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Sounds like the flash containing the Express Gate software may have gotten corrupted.  Is there an updater/installer for it on the manufacturer site of your mobo?

Offline recoveringknowitall  
#5 Posted : Saturday, November 29, 2008 3:57:45 PM(UTC)
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Seems like he either doesn't know what express gate is or doesn't use or need it. There should be an option in the bios to disable this feature... once disabled the bios shouldn't throw out this error message.

Offline Super Dave  
#6 Posted : Saturday, November 29, 2008 8:18:06 PM(UTC)
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I was in the dark myself as to what Express Gate is until I saw THIS video. That's a pretty cool feature to have!

Offline recoveringknowitall  
#7 Posted : Sunday, November 30, 2008 1:33:57 AM(UTC)
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I've seen it in action before and thought it was pretty cool. It could be useful for some, but it's too barebones for me.

Offline amdcrankitup  
#8 Posted : Sunday, November 30, 2008 4:34:58 AM(UTC)
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 Were their any other messages or errors besides the code?

Offline tanka12345  
#9 Posted : Sunday, November 30, 2008 7:27:16 PM(UTC)
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Have you tried contacting ASUS technical support?

Offline Sato  
#10 Posted : Tuesday, December 2, 2008 5:33:10 AM(UTC)
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Problem solved. I could solve the problem of express gate.

Was all the time in the BIOS. Here I bring the images:

MenuDisable Express Gate

Offline Super Dave  
#11 Posted : Tuesday, December 2, 2008 8:51:53 AM(UTC)
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COOL!

Offline Rodney147  
#12 Posted : Sunday, January 25, 2009 3:03:31 AM(UTC)
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Sorry 2 drudge the thread up but I currently up this isane innoying problem on my computer I've got atm.

Thou I can't even use my keyboard 2 access the bios it fritz's out when I hit del at the mobo screen :(...

So I can't do much and it's a fricken nightmare for me atm, so any help would be greatly appreciated...

Offline ice91785  
#13 Posted : Monday, January 26, 2009 4:15:25 AM(UTC)
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Rodney147 wrote:
I can't even use my keyboard 2 access the bios

This makes it tough to do anything....Try to re-seat your memory and clear your BIOS (set them back to default settings) by shorting the pins on your mobo (look in ur manual).

 

If these do not work you might have a brick mobo

Offline Rodney147  
#14 Posted : Monday, January 26, 2009 5:07:14 PM(UTC)
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Have done all of that mate, Have tried literally everything under the sun 2 get it 2 work...

 

This would be the second brick in a row then which is wierd, my luck must be crap lol.

Offline acarzt  
#15 Posted : Thursday, January 29, 2009 5:44:05 AM(UTC)
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Try a different keyboard. And make sure you're not hitting the key before you are prompted to hit a key to enter the bios. Sounds like possible a stuck key. Or maybe even some bad hardware. Try unplugging your hard drive(s) and CD-Rom drive(s).

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