Netflix Goes Down Again, But Streaming Not Affected

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Member Topic Starter

2013-01-01T10:17:07Z

For the second time in about a week, Netflix is experiencing an outage. On Christmas Eve, many users lost streaming capabilities and didn’t get it back until well into Christmas morning. Netflix pointed the finger at Amazon Web Services, and indeed it appears that an Amazon facility in Virginia was to blame.

This time around, Netflix streaming is apparently unaffected, with the DVD side of the site taking a turn at laying an egg. Netflix sent TechCrunch this statement: “We are experiencing some technical difficulty with the Netflix DVD Web site, which as a result may not be available for all members. Our engineers are working to address this issue. Netflix streaming is not impacted.”

According to Netflix, the only thing not working is users’ ability to add DVDs to their queues, while actual DVD shipments are chugging along just fine. Apparently, then, this seems like a simple website glitch as opposed to a massive cloud outage. Thus, this time Netflix can’t blame Amazon for the flub. Even though Netflix can probably legitimately be let off the hook for the Christmas Eve/Christmas Day debacle, at the end of the day the site is responsible for guaranteeing its service, and this is twice in a week that Netflix users have been unable to use part of the service they’re paying good money for.

Not a great way to kick off the new year, Netflix.

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Dave_HH
100% (Exalted)
Advanced Member

2013-01-01T11:32:00Z

When you're on top, and stumble, everyone notices I guess. Seems like an easy fix for some database admin on the Netflix Engineering team I would bet.

realneil
100% (Exalted)
Advanced Member

2013-01-01T13:23:08Z

Dave_HH wrote:
When you're on top, and stumble, everyone notices I guess.

That's true. But my overall impression with their service is stellar. It's a low cost and usually problem free service for me, and I like it.

I can forgive the occasional hiccup,..........

acarzt
100% (Exalted)
Advanced Member

2013-01-02T11:08:01Z

It's hard to complain about an $8 a month service that goes down maybe once a year :-P

realneil
100% (Exalted)
Advanced Member

2013-01-02T11:29:59Z

acarzt wrote:
It's hard to complain about an $8 a month service that goes down maybe once a year :-P

Exactly [:)]

Dorkstar
51% (Neutral)
Advanced Member

2013-01-02T16:55:27Z

acarzt wrote:
It's hard to complain about an $8 a month service that goes down maybe once a year :-P

Yep. I think the real issue that everyone seems to be slightly overlooking, is the fact that Amazon has dropped some huge bombs on high traffic sites over the past year. Wasn't it just last summer that reddit, tumbr, and some other sites were taken down as well?

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